Be sure to also consider digital team-building platforms (for example, Zoom, Jackbox.TV, Team Building Bingo, and trivia) to keep your teams socially engaged. They also reduce the amount of time individuals on your teams spend validating their work or searching for answers. Digital tools (such as Trello, Google Drive, Miro, and analytics dashboards) increase transparency for remote employees, other teams, and leaders in the organization. Leverage digital tools as information radiators. What new platforms or programs could we explore to better understand and deliver value to our customers?.What storytelling would we like to share with the organization to help them understand our accomplishments, strengths, and challenges?.What training do we want as a team or as individuals to further our success?.No team “performs” 100 percent of the time, however, so it is worth continuing to focus on the now-more-subtle ways of developing and strengthening your teams.
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They know how decisions are made, how to prioritize projects, and what is expected of them. Indeed, these are the teams that handle external pressures and impediments confidently. Established teams seldom introduce friction or conflict into their workflow. How has our individual satisfaction improved since we started asking these questions? What would improve it now?.Are there cross-training opportunities we could take advantage of now?.How could we improve our feedback experiences with each other? With our customers?.What’s working now that used to be a major problem?.In the norming phase, however, you can begin to gently challenge longer-standing issues or norms that could be improved upon. Do not expect storming behaviors to disappear, as collective growth does not necessarily eliminate individual experiences, nor does it guarantee each person arrives at the same place at the same time. Ideally, this is when complaints begin to reduce and impediments become primarily external and not conflict-related.
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Sharing the experience of progress toward team goals goes a long way toward building team cohesiveness, and you may see this in more joyful conversations and team members who socialize together. As teams learn to resolve conflicts, build trust, and self-organize, they begin to establish a smoother, faster way of operating together. How will we handle external pressures or conflicts?.How will we address broader disagreements on our team?.How will we offer transparency into our work?.How will we communicate and discuss our perception of the “how,” “what,” and “why” of a project before pulling it into the sprint backlog?.How might we account for the pitfalls of your style?.How might we leverage the positives of your style?.What are each of our natural working styles?.This may not result in conflict at all, instead showing up as “surprises” resulting from lack of communication or transparency. Though this sounds conflict-related, storming really refers to all of the ways that each of us may work and envision our work differently.
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